Johns Hopkins Hospital - Customer Care Review from Manassas, Virginia
Tried to schedule an appointment with Andrea Cox about a vaccine. Wanted to help people in need with health problems. Was really trying to be charitable.
Wrote her an email on a Sunday night. She responded immediately and rudely that the trial ended Friday. Website says trial is ongoing for FDA phase I/II.
They need more rational doctors who actually get along with patients, or hire an admin assistant with basic social skills. Gosh, what the heck did I do wrong?!
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of johns hopkins hospital customer care. Johns Hopkins Hospital needs to read this review and look into the issue (if any) according to poster's claims.