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I am a patient with the John Hopkins out patient center, which thus far I have received excellent service. But unfortunately when I came to the Emergency Room on January 6, 2016 the quality of service has gone from a raiting of 10 to a poor raiting of 2. I say this...
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Anonymous
Twalla22

I had the same experience there. There is a definite violation of HIPAA. When you are being triaged, there is no privacy. Everyone can hear everyone's business. I too was in f...

Anonymous
Anonymous

Hello I enjoyed your story and completely agree with everything you said the staff and wait times to be seen is ridiculous I too was very sick and waited in the waiting room f...

2.0
#765526
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I have sent all the documentation the 15th of December, they told me that hopefully in 3 days they would probably know if any doctor could have been available while I was there...I have waited until the 29th to take leave and I've been talking to three different...
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#763466
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This is what I witnessed as I left the hospital in an elevator. A nice looking lady who looked like an employee took a bit of her food and looked like she was in a rush. An old, old male doctor looks at her and her food up and down and says "you have no manners". She...
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Anonymous
DB21114

Since when has an elevator been designated as a dining room? I applaud the doctor for saying something.

#739027
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Johns Hopkins Hospital Customer Care Review

Johns Hopkins Hospital
#873154
1.0
Details
I have sat in the waiting room at johns hopkins for over 10 hrs for chest pains and shortness of breath. How could this possibly be ranked the number 1 hospital for care
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Johns Hopkins Hospital Emergency Service Review

Johns Hopkins Hospital
#849201
1.0
Details
11 hours so far in the ER and no sign of being seen by a doctor. Ludicrous.
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Other Product Review

Johns Hopkins Hospital
#799680
3.3
Details
I just came back from the MRI CE credits class this weekend of Feb 27th and 28th. Everything was great until I had to deal with the parking booth attendant. She talked on her phone and let the line get longer and longer then she snatched the papers out of my hand and gave ME a nasty look. I'm trying to figure out how to file a complaint to her manager. That was really uncalled for.
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I called the hospital for information reference to parking and talked to a young man by the name of Luke, who when I tried to say something made a statement that I was talking over him. I feel this was unnecessary and Rude. He probably was a college student who...
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Anonymous
Lynn

I had a great experience at John Hopkins this weekend except for the parking attendant. She talked on her phone for what felt to be 5 minutes and the line got longer and longe...

#637671
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I came here from 1500 miles away, for complex surgery, with a rare, extremely serious underlying chronic condition. I am horrified! I was going to be taken to surgery without a comprehensive evaluation. I cautioned them about my condition, & was treated rudely...
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3.0
Wright, Kansas
#633422
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THE ONLY TIME THEY CARE ABOUT YOU IS WHEN THEY WANT A GENEROUS CONTRIBUTION For almost 2 years I’ve been trying to get some answers from Johns Hopkins Hospital about the shameful, substandard care I received during my terrifying 6 week hospitalization. My wife...
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Anonymous
Anonymous

Iwas also treated horribly myself. Dropped on the toilet seat after spinal fusion wasn't my idea of part if healing! The nurse insisted that I go as I was flushed and not fee...

1.0
I didn't like
  • No followuo once discharged
  • Pompous administrators
  • Doctors with no bedside maner
#605069
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Dear Lord, where to start.... first, it took them several years to start making it clear that they're going to send you multiple charges for one visit. Then they start collection activities before it's even gone through your insurance. Which their check in clerks can't...
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Anonymous
Anonymous

I had a similar experience. Was lied to by rude staff over the phone and sent to collections over a $60 bill that I hadn't even received.Also their online system isn't even up...

1.0
I didn't like
  • Late billing
  • Double billing
  • Rude staff
#566396
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Like others that have registered their complaints our experience was terrible. The weeks we spent traveling back and forth for laser treatments, victrectomy surgeries and spending many nights in hotels was bad enough but the overall treatment of my son was shocking....
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#558784
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As far as meeting my physician for the initial visit, I was pleased with my experience at Johns Hopkins. My doctor was very knowledgeable. However, this review is for the hospital itself, I was blind-sided when I received in the mail a bill - hospital fee of $264.47...
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1.0
I didn't like
  • Sneak facility fee
#555335
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Recently I saw an article on the web where they interviewed John Hundt, Administrator Department of Surgery, Surgical Sciences Functional Unit about his job at Johns Hopkins Hospital. He was asked “What keeps you here?” he replied “I think I have the best job in the...
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Anonymous
dixon

Typical of Johns Hopkins Hospital false advertising. Their public relations materials and brochures are like the photos on the frozen dinner you find in the grocery store. A...

1.0
I didn't like
  • Bedside manor of doctors
  • Administrative snowjob
#546197
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